Practical Management Skills for New and Developing Managers
Many SMEs promote strong employees into supervisory or management roles without giving them practical support in how to manage people effectively day to day.
This practical four-part programme is designed to help newly promoted and developing managers build the confidence, communication skills and management tools needed to lead teams successfully.
Participants will develop practical skills in:
• Communication and team leadership
• Managing performance and accountability
• Giving feedback and handling difficult conversations
• Planning, prioritising and managing workloads effectively
The programme is interactive, supportive and focused on real workplace situations, giving participants practical tools they can apply immediately in their role.
Delivered over four half-day workshops, the programme allows participants time to reflect on learning, apply new approaches within their workplace and build confidence between sessions.
By the end of this programme participants will:
• Build confidence in their role as a manager
• Improve communication and people management skills
• Develop practical strategies for managing performance and accountability
• Learn how to handle difficult conversations more effectively
• Strengthen day-to-day leadership capability
• Improve planning, organisation and prioritisation skills
This programme is designed for:
• Newly promoted managers
• Team leaders and supervisors
• Developing managers within SMEs
• Employees stepping into people management roles for the first time
The programme is particularly suited to SME environments where managers need practical, immediately applicable skills to support their teams effectively.
Workshop 1 – Foundations of Effective Management
Workshop 2 – Managing Performance, Accountability and Feedback
Workshop 3 – Communications Skills and Managing Difficult Conversations
Workshop 4 – Planning, Prioritising and Managing Workloads
