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  • Start Date:December 31, 2025
  • Duration:3 hour interactive workshop
  • Location:On site (available on demand)
  • Certificate:Certificate of Attendance
  • Cost:Member €18 per person | Non-Member €30 per person
  • Course Code:HETSC

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    Healthcare Etiquette Training

    • Programme overview

      The aim of the ‘Healthcare Etiquette Training Workshop’ is to equip the learner with the knowledge, skill and competence to work in a healthcare setting- providing the learner with an awareness of the importance of etiquette and effective communication when engaging with people (patients, clients, residents, service users, family, carers, significant other, staff and all allied health care professionals) in a healthcare setting.

    • Learning Outcomes
      • What is etiquette?
      • What is healthcare etiquette?
      • Role play
      • Interactive engagement
      • Small talk
      • Phone etiquette
      • Social media etiquette
      • Professional/ uniform
      • Dining etiquette
      • And more
    • Who is the course for

      This course is directed towards new healthcare assistants and people stepping into a healthcare roll

    • Venue

      This course is delivered on site (available on demand)

    • Trainer Profile

      Sonya Carr is a qualified nurse with over 30 years experience working in the healthcare industry in various roles from Staff Nurse to Assistant Director of Nursing.

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