Working Smart with Outlook

Start date: 08 October 2019

Duration: 1 Day (9.30am-4.30pm)

Location: The Mill Enterprise Hub Drogheda

Certificate: N/A

Cost: Non-Member €600 / Member €480

Course code: N/A

Programme overview

Take control of your inbox and workload

Receive practical hands-on skills instruction to heelp you absorb proven techniques for a total time-management solution. Integrate communications, tasks, activities, planning and apply the WorkingSm@rt* method using Microsoft Outlook

This workshop has been developed to empower you to take control of your work. You will be taught how to change behaviours and optimise the use of technology to take control of your time, productivity, collaboration and work results.

Learning outcomes

By the end of this course each learner will be able to:

  • Create a consistent focus on priorities
  • Gain control of your inbox and email
  • Improve your communications
  • Manage your time, tasks, and activities
  • Use Outlook with a ‘business planning’ approach

Who is the course for

Workgroups and teams including managers, technical and sales professionals, supervisors, administrators and project leaders who currently use MS Outlook, and are not optimizing this powerful software.


Format: 1 day instructor- led session using Outlook

Unit 1: Being Productive

This unit will introduce you to the key elements to help you refine your organisational toolkit with an increased understanding of working on those areas that add greatest value and the need to prioritise.  With this productieiy platform in place, you will be in a better position to recognise and manage distractions and interruptionss

Unit 2: Setting Youself Up to Work Sm@rt

You will gain a deeper understanding of what’s available in the Outlook ‘toolbox’ and set up the main components to enable you to work smart with enhanced focus.  Learn how to increase your productivity and eliminate unhelpful habits.

Unit 3: Manage Your Emails Effectively

We will show you how to manage your emails.  You will learn ways to manage emails you cant act on immediately and learn how to deal with low priority emails.  We will show you effective ways to file and find your mail and stay with your priorities regardless of the volume of email traffic.

Unit 4: Managing Commitments to Enable a Sense of Achievement

You will learn the importance of the Outlook Calendar and how to avoid becoming a victim of ‘planning fallacy’.  The exercises will help you become a more proficient time manager and being the process that ensures a sense of achievement.

Unit 5: Achieve Better Results through Effective Communication & Delegation

Learn how to plan, capture and follow up effectively on important communications and delegations

Unit 6: Priority Planning For Results

You will discover how the planning process works for you.  The planning cycle will help you become more strategic in your daily choices.  Through consistent on time delivery you will be able to have a greater sense of accomplishment individually and as a team member.

Tools Provided:  Comprehensive Learning Guide & Enrolment in Training company monthly LearningLink e-newsletter

Trainer Profile

Priority Management is a Global Education Providers for the Project Management Institute, Approved CPD Training Providers for Engineers Ireland and are specialists in Workload and Time Management using Microsoft Outlook, Lotus Notes IPAD, MAC or Blackberry.

Their trainers are certified in the following courses:
Working Smart with Microsoft Outlook.
Working Smart with IPAD
Working Smart with Outlook for Apple MAC
Working Smart with Lotus Notes.
Working Smart with OneNote.
Working Smart in Meetings.

Project Management Training. PMI approved.
Priority Planning.
Priority Coaching.

All their Programmes have corresponding PDUs, Professional
Development Units needed to sit the Project Management Institute, PMI, exams. These project management accreditations are recognised Worldwide. see

Applications Closing on 1st October 2019